Our fully trained and SIA licensed security officers are on call around the clock to respond to emergency and non-emergency requirements, taking the responsibility as your first line of defence against any potential threat to your premises, property and staff.
On receiving the call from the monitoring station, usually after the intruder alarm systems have been activated, we dispatch a security officer to inspect the premises and carry out an external patrol to ensure there are no signs of a break-in. If there are, we call the Police and only enter once they are present. We also call your company contact to inform them of the above if required to do so.
As part of our key-holding service, we liaise with your choice of emergency repair company or, when authorised by you, coordinate our own teams to re-secure the premises (including repairing or replacing locks) to minimise disruption to your business.
If there are no signs of a break-in, we enter the building and identify what has triggered the intruder alarm systems. We liaise with your alarm engineer for any re-set codes, and remain at the premises until the alarm has been set and the building is armed and locked.