Our fully trained and SIA Licenced security officers are on call around the clock to respond to emergency and non-emergency requirements, taking on the responsibility as your first line of defence against any potential threat to your premises, property and staff. On receiving the call from the monitoring station we despatch a security officer to inspect the premises and once there carry out an external patrol to ensure there are no signs of a break-in. If there are, we will call the police and only enter once they are present. We will also call your company contact to inform them of the above if required to do so.
As part of our key-holding service, we liaise with your choice of emergency repair company or, when authorised by you, will coordinate our own teams to re-secure the premises, including repairing or replacing locks, to minimise disruption to your business.
If there are no signs of a break-in we enter the building and identify what has triggered the alarm, liaising with your alarm engineer for any re-set codes, staying at the premises until the alarm has been set and the building armed and locked.